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Frequently Asked Questions
Everything you need to know before you buy
Neogost delivers up to 15W wireless charging through the magnetic pad, and up to 20W wired charging through the built-in USB-C or Lightning cable — enough to take most phones from low battery to a full charge in under two hours.
The magnetic wireless charging works with any MagSafe-compatible iPhone. The built-in Lightning and USB-C cables also let you charge older iPhones, Android phones, tablets, and most other USB devices directly.
At 10,000mAh, Neogost typically delivers 2–2.5 full charges for most phones on a single charge, depending on your device's battery size and the charging method used.
No. Neogost has built-in temperature control and short-circuit protection, and charges within your phone's normal safe limits — it won't degrade your battery health any faster than a standard wall charger.
The kickstand is built from solid metal, not plastic, and locks into both landscape and portrait angles. It's designed to hold your phone steady through video calls, movies, or content filming without wobbling.
No — that's the whole point. Neogost has a Lightning cable and a USB-C cable built directly into the unit, so you never need to carry, find, or borrow a separate cable.
We offer free shipping and free returns across the lower 48 states. If Neogost isn't for you, you have 7 days from delivery to send it back for a full refund — no questions asked.
Yes, every Neogost comes with a 1-year warranty covering manufacturing defects, with US-based support if you ever run into an issue.
Orders are typically processed within 1–2 business days and arrive within 5–7 business days across the US.